Terms and Conditions

Below are Creative Chocolates Terms and Conditions of our website usage and products purchase.

Please read Terms and Condition carefully prior to purchasing your Chocolate


Access to and use of Creative Chocolates Website and the products and services available through this Website (collectively, the “Services”, the “Products” or the “Items”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time.

Term; “You” constitutes any person or persons who access Creative Chocolates Website, use our Services or purchase our Products.

Creative Chocolates may revise and change terms and conditions at any time by updating this web page. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Creative Chocolates reserve the right to withdraw or amend the Services and the Products without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period.

Creative Chocolates reserve the right to change any part of Website content without notice.

This Website may also contain links to other websites, which are not operated by Creative Chocolates.  Creative Chocolates have no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Privacy Policy

Below constitutes Creative Chocolates Privacy Policy;

Creative Chocolates will not pass on any of its customers’ details to third parties. We may use your contact details to contact you regarding your order or promotions and special offers. All of your contact details will be held securely, access to these only allowed to Creative Chocolates and password protected.

By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Terms of Sale

To place an order with Creative Chocolates you must be over 16 years of age and have a Paypal account.

You are deemed to place an order with Creative Chocolates by ordering via our online checkout process. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. You will be sent a confirmation email, detailing the products you have ordered.

Creative Chocolates acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email.

The purchase contract will be made when we dispatch your order, unless you have been notified that we do not accept your order.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the Paypal account used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of products and services in non British Pound currency may fluctuate. All prices advertised are subject to such changes.

We may refuse to accept an order:

1. Where we cannot obtain authorisation for your payment;
2. If there has been an item(s) description error; or
3. If you do not meet any eligibility criteria set out in our terms and conditions

Contract of Sale

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order.

A contract between Creative Chocolates and you will not be formed until the items which you ordered have been dispatched to you. We will we send you confirmation by e-mail once this has taken place. Only those items listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.


Upon receiving your order our secure payment processing partner carry out a standard pre-authorisation check on your Payapal account to ensure there are sufficient funds to fulfil the transaction. Your items ordered will not be dispatched until full payment has been received.

Pricing and Product Descriptions

Creative Chocolates endeavour to ensure that all details, descriptions and prices which appear on this Website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. All item prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed and included in the ‘Total Cost’.


You will not misuse or harm this website in any way.